Terms & Conditions

General

These terms and conditions will apply to all transactions placed online with The Skinny Card Company. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.

Orders

We are pleased to accept orders by online transaction via secure server.

If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

The web site is currently not VAT registered

Delivery

It is our aim to deliver to you within 5 working days of the receipt of your order. In the event that we are unable to achieve this and which will delay your delivery, we will email you with an expected delivery date or the option to cancel your order.

Returns and exchanges

The Skinny Card Company maintains a 14 day returns policy. Should you decide that you are not satisfied with your order, we will accept the return of unwanted goods and will refund the full price (excluding postage charges) as long as they are returned to us within 14 days of delivery and in the original packaging and in resaleable condition.
You are responsible for returning any unwanted goods to us. The item/s must be returned in the condition in which they were received – unworn, unused and in their original packaging. We will not refund any goods that have been worn or arrive back to us in any other condition than in which they were received.
Please remember to include your name, address, telephone number and order number to ensure that your refund is dealt with as quickly as possible.
It is always in the customer’s interest to retain proof of postage as they are responsible for the goods until they arrive at The Skinny Card Companies premises.

Products, prices and content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£).

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Ownership of goods

All items supplied to the customer remain the property of The Skinny Card Company until final payment of all sums owing in respect of those goods has been received in full by us.

Comments and complaints

If you wish to comment or complain about any aspect of your dealings with us please write to The Skinny Card Company, The Old Rectory, Church Hill Road, Cranoe, Leicestershire LE16 7SN; or email us at theskinnycardcompany@gmail.com. We will reply within five working days of receipt.

Privacy policy

We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order or joining our e-mail newsletter for example.

The type of information that we will collect will include – Your title and name, known address, contact telephone numbers, e-mail address, order details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners.

We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. You can opt out of this at any time, either by writing or emailing us.

Individuals registering their details or subscribing to the newsletter online may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.

In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998.

We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.

You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely affect the performance of our website.

Links to other websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

Security

We would like you to be confident about ordering online. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

Copyright ©

The contents of this site and other publications from The Skinny Card Company are owned or licensed to The Skinny Card Company or are used with permission by the owner. Reproduction strictly by permission only.

Making a Purchase
Making a purchase could not be easier. Just browse our products, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to fulfil the order.
Delivery Policy
It is our aim to deliver to you within 5 working days of the receipt of your order. In the event that we are unable to achieve this and which will delay your delivery, we will email you with an expected delivery date or the option to cancel your order.

Tax Charges
The Skinny Card Company is not VAT registered. No VAT will be charged.
Credit Card Security
The Skinny Card Company accepts major credit and debit cards via paypal.

 

Privacy Policy
The Skinny Card Company complies with all aspects of the Data Protection Act of 1984 and the new act of 1998 and as such are registered with the Data Protection Commissioner. We do not disclose details of our customers to any third party.

Returns Policy
The Skinny Card Company Limited maintains a 14 day returns policy. Should you decide that you are not satisfied with your order, we will accept the return of unwanted goods and will refund the full price (excluding postage charges) as long as they are returned to us within 14 days of delivery and in the original packaging and in resalable condition.
You are responsible for returning any unwanted goods to us. The item/s must be returned in the condition in which they were received – unworn, unused and in their original packaging. We will not refund any goods that have been worn or arrive back to us in any other condition than in which they were received.
Please remember to include your name, address, telephone number and order number to ensure that your refund is dealt with as quickly as possible.
It is always in the customer’s interest to retain proof of postage as they are responsible for the goods until they arrive at The Skinny Card Companies premises:
The Skinny Card Company
The Old Rectory
Church Hill Road
Cranoe
Leicestershire
LE16 7SN
Your statutory rights are not affected.
Our Responsibility
The Skinny Card Company cannot be held responsible for any disruptions to our services that are beyond our reasonable control. We will do everything in our power to correct any disruption to our service. We believe that our photographs show our products as accurately as possible, however colours of products supplied may differ slightly in appearance due to the colour representation of each computer monitor. The Skinny Card Company cannot be held responsible for marginal differences in products supplied.
Security Check
We may occasionally carry out security checks and have the right to refuse access to our website should we consider it necessary.
Design, Copyright & Intellectual Property
The original illustrations and designs are all by artist Sarah Boddy. All of Sarah’s designs are inspired by personal experiences, her flock of chickens and ducks and living in the country. We hope you enjoy the results.

All text, graphics, images, patterns and designs on all The Skinny Card Company products are protected by copyright, design rights, trade mark rights and other intellectual property rights, which are either owned by The Skinny Card Company.

If you have any suggestions or comments please contact us at:

The Skinny Card Company
The Old Rectory
Church Hill Road
Cranoe
Leicestershire
LE16 7SN

Email: theskinnycardcompany@gmail.com